Fees and Insurance

Each independent practitioner is "in-network" for Blue Cross/ Blue Shield and we are also available to provide services as an out of network provider for many other insurance plans. Please inquire with your insurance provider. Each provider has information about fees and insurance in their individual paperwork on the Forms page.
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We are ‘in-network’ for Blue Cross/ Blue Shield. If you are planning to use your mental health benefits for psychological testing or therapy, please contact Blue Cross prior to your first appointment as benefit plans vary from person to person. We will need you to bring your insurance card to the first appointment. The client ultimately is responsible for any costs associated with services that are not covered by insurance. Payment is due at the time of the appointment.

‘Out of network’ policy: We have many clients who use out of network benefits for assessment and therapy. Services may be covered in full or in part by your health insurance if your insurance reimburses for out-of-network providers. This means that fees are due at the time of service. We are happy to provide you with a detailed Superbill that you can submit to your insurance to receive full or partial reimbursement for services using your out of network benefits. You’ll want to be sure to check on these benefits with your insurance provider before your first appointment.

Each provider has specific fee information in the ‘Consent for Treatment’ packet, which you can find on the webpage named

We also accept cash, checks, and credit/ debit cards for payment. There is a 3% convenience fee when using debit and credit cards.

2505 S. 17th St., Suite 200, Wilmington . NC 28401 . 910.254.4545 . potentialscenter@gmail.com


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